Warranty – Cloud Gear powered by Avalon by Devoteam

Warranty

Chromebooks:

EEE-PC: 12months Warranty
Battery: 6months of warranty
Other accessories (port replicators etc): 12month guarantee
(DOA notification must be made within 7 days)

http://www.asus.se/
* The manufacturer provides a 24-month warranty from the date of manufacture and CapTech is happy to help with this. Please note that manufacturing dates are usually determined by the serial number and nothing else. If you are unsure, contact CapTech service for more information.


BenQ LFD (Large Format Display):

36 months

(DOA notification must be made within 14 days)

BenQ Helpdesk
Technical support
RMA Helpdesk
08-519 92048 (09: 00-17: 00)
08-519 92054 (09: 00-17: 00 )


BenQ Projectors:

36 months

Error reporting and returning directly to BenQ.
Have the model designation, serial number, date of purchase and error description available.

BenQ Helpdesk 
Technical support
RMA Helpdesk
08-519 92048 (09: 00-17: 00)
08-519 92054 (09: 00-17: 00)


BenQ InstaShow:

3y on-site exchange warranty

BenQ Helpdesk 
Technical support
RMA Helpdesk
08-519 92048 (09: 00-17: 00)
08-519 92054 (09: 00-17: 00)


A-Open:

24 months

RMA is applied to the portal:

http://aoerma.aopen.com/ login.aspx? location = AOE

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Touch Screen & Computers
Warranty:
DE / eTILES  2 years (can be extended to 5 years)
Chromebase / box Commercial 3 years (can be extended up to 5 years)
Chromebase / box Mini 1 year (can be extended up to 3 years)


LG Electronics LCD / Display:

24-36 month warranty depending on model.
Contact LG B2B Hotline
NORWAY (08-18, 10-15) 800 101 34
-FINLAND (09-19, 11-16) 014 547 1032

LG B2B Hotline 
Sweden
0771 54 54 50
b2b@lgservice.se
(08-18, 10-15

LG B2B Hotline Denmark 
80 250 940
b2b@lgservice.se
(08-18, 10-15)


Huddly:

2 year warranty

support is handled by Exertis Captech

Service / RMA:
Tel: 031-450 409


JOAN:

1 Year Warranty

support.getjoan.com

support@getjoan.com



Barco:

ClickShare
36 months
Exertis CapTech AB
Aminogatan 17
43153 Mölndal
031-450409
rma@exertis.se
Avalon  troubleshoots with CT before replacing product with new


Hangous Meet Kitt: - 2 year warranty - Pickup and Return
Chromebox - 2 year warranty - Pickup and Return
Speaker Mic when it is sold separately - 1 year warranty Credit Back

Asus Service Center 
08 - 587 694 07

http://www.asus.se/
* The manufacturer provides a 24-month warranty from the date of manufacture and CapTech is happy to assist with this. Please note that manufacturing dates are usually determined by the serial number and nothing else. If you are unsure, contact CapTech service for more information.


Yubico

Yubico warrants that the Product will be free from defects in material and workmanship for a period of one (1) year from the date of delivery to the original purchaser (the “Warranty Period”)  Avalon is happy to help with this

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